Dr. Ziauddin Hospital Latest Jobs September 2026

Dr. Ziauddin Hospital has announced an upcoming job vacancy for a Front Office Manager position at The Head Office, North Nazimabad Campus, Karachi. Front Office Manager candidates must be a Bachelor’s in Hospital Administration, Business Administration, or any other relevant field (Master’s preferred) with 6–10 years of front office/patient services experience in the health or service sector, including at least 3 years of managerial/leadership experience. This is a great career opportunity for qualified candidates interested in making a difference in patient care experience at one of Pakistan’s premier medical organizations.

Eligibility Criteria

Front Office Manager

• Education/Qualification: Bachelor’s degree in Hospital Administration, Business Administration, or a relevant field; Master’s degree preferred
• Experience: 6–10 years of experience in front office or patient services within the healthcare or service industry, including at least 3 years in a managerial or leadership role
• Location: Head Office, North Nazimabad Campus, Karachi
• Last Date: 10 October 2026

Key Responsibilities

• Manage and improve all front desk, reception and patient facilitation services
• Identify gaps and propose innovative solutions for improved patient flow
• Ensure high quality customer service standards are maintained throughout the front office
• Handle escalated patients' concerns in a professional manner and resolve them appropriately
• Monitor patients' feedback and incorporate it into the service improvement life cycle
• Prepare and develop staff for succession planning and growth opportunities
• Facilitate the roll-out and optimal use of Hospital Information Systems (HIS)
• Participate in corporate service excellence and brand building initiatives
• Develop patient experience programs and initiatives

How to Apply Dr. Ziauddin Hospital Jobs

Interested applicants may send their updated resume via email to Talentacquisition.zhn@zu.edu.pk with the position title "FRONT OFFICE MANAGER" clearly mentioned in the subject line of your email.

Frequently Asked Questions (FAQs)

1. What qualifications are necessary for this job?

A candidate must possess a Bachelor’s degree in Hospital Administration, Business Administration, or related disciplines (Masters’ preferred).

2. Are there any experience requirements?

Applicants must have 6 – 10 years of experience in front office/patient services in healthcare/service industries with at least 3 years’ experience in a managerial capacity.

3. What are the responsibilities of this position?

The Front Office Manager is responsible for leading front office operations and strategizing to enhance patient experience, managing reception and billing processes, handling escalated patient concerns, and supporting the implementation of the Hospital Information System (HIS).

4. Where is this job located?

This position is based at the Head Office, North Nazimabad Campus, Karachi.

5. Is this a full-time position?

Yes, this is a full-time onsite position with Dr. Ziauddin Hospital.

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