The Meezan Bank has declared a job opening for the post of Service Quality Consultant in the Service Quality Department - General Services & Customer Support Group, located in Balochistan. The role entails ensuring service delivery standards in the allotted territory, performing service quality surprise inspections in the branches, working with partners to address service components and improving service delivery, and identifying continuous improvements in customer experience. The candidates need to have at least a bachelor's degree (master's degree is preferable) from a HEC-approved institution with at least 2 years of relevant work experience, and having Islamic finance qualifications will be an additional merit. It is a great chance for customer service and quality assurance professionals to become part of the best Islamic bank in Pakistan.
Position
- Service Quality Consultant
Key Responsibilities
- Service delivery standard implementation within the allocated region.
- Performing SQ surprise checks within allocated branches.
- Working together with relevant parties to tackle service components and enhance service delivery.
- Constantly identifying areas for improvement in customers' journey through the service process.
How to Apply Meezan Bank Jobs
- Interested applicants may apply online through the official Meezan Bank careers portal at https://www.meezanbank.com/careers/ and submit your application before the deadline. Only online applications will be accepted.
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