Rehman Medical Institute (RMI) has released an advertisement for the position of Call Center Agent in their Marketing and Communication department based in their Peshawar office. This is a permanent post and will provide the opportunity to make a contribution towards improving health care delivery. Candidates must have a Bachelors' Degree (16 years) in addition to a minimum typing speed of 30 WPM, with preference for previous experience in the healthcare industry. This is a great chance for customer service personnel to join an esteemed healthcare organization and become part of a team shaping the future of health care.
Position
- Call Center Agent
Key Responsibilities
- Deal with inbound and outbound calls to provide customers with necessary assistance
- Resolve patients’ issues and refer complex cases for further resolution
- Enter information about the calls and feedback provided in the system
- Meet performance targets and help the team to enhance quality of service
How to Apply
- Apply online on the official RMI careers website at careers.rmi.edu.pk before the deadline. RMI is an equal opportunity employer and encourages applications from people from all backgrounds.
- Deadline for Applications: September 10, 2026
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